To access your Spectrum/Roadrunner email account from a desktop email program, you’ll need the email client with the settings below.
IMAP
Incoming mail server: mail.twc.com
Outgoing mail server: mail.twc.com
Username: [full email address]
Email Password:
More Settings:
Outgoing server Tab: requires authentication.
Advanced Tab
Incoming Port: 993
Encryption Type: SSL/TLS
Outgoing SMTP Port: 587
Encryption Type: STARTTLS
POP3
Incoming mail server: mail.twc.com
Outgoing mail server: mail.twc.com
Username: [full email address]
Email Password:
More Settings:
Outgoing server Tab: requires authentication.
Advanced Tab
Incoming Port: 995
Encryption Type: SSL/TLS
Outgoing SMTP Port: 587
Encryption Type: STARTTLS
Frequently Asked Questions
What is the difference between IMAP and SMTP?
The short answer is that IMAP connects to your email providers’ server and is used for receiving email while SMTP is used for sending mail to other servers.
IMAP (Internet Message Access Protocol) is a protocol that requests that your email provider will save all of your messages and folders onto its own servers. This way, whether you are using an email client or webmail, you will be able to connect to your email account and view anything you have received because it’s always stored on their server.
STMP (Simple Mail Transfer Protocol) is the protocol for sending emails out of your account to other destinations. It enables your email client to connect to the server of your provider to send outgoing mail, especially to other servers.
How do I know if I need POP3 or IMAP?
If it is important to you to save space on your desktop, or if you’re worried about backing up your emails, select IMAP. This means that your emails will be stored on the server of your email provider.
POP3 will download your emails to be stored locally and then delete them from the server. This will free up space on your server, but if anything happens to your local storage, those emails won’t be available online. If you are comfortable exclusively having a local copy of your files, POP3 is a viable option.