Privacy Policy

Effective Date: January 1, 2024

Welcome to Fix-It Computer Repair (“we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://fixitcomputerrepair.com (the “Site”) and use our computer repair services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

1. Information We Collect

1.1 Personal Information
We may collect personal information that you provide directly to us when you contact us or use our services. This may include:

Name
Email address
Phone number
Mailing address
Service details (e.g., type of repair needed)
Payment information

1.2 Technical Information
When you visit our Site, we may automatically collect technical information about your device and browsing activity. This may include:

IP address
Browser type
Operating system
Referring website
Pages visited
Date and time of visits

1.3 Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve our Site’s functionality. You can control cookie settings through your browser.

2. How We Use Your Information

We use your information for the following purposes:

To Provide and Improve Services: To perform and manage repairs, process payments, and improve our service offerings.
To Communicate with You: To respond to inquiries, send service updates, and provide customer support.
To Process Transactions: To handle billing and payment processing.
To Enhance User Experience: To analyze Site usage and improve our website’s performance and functionality.
To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

We may share your information in the following situations:

With Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, or performing services on our behalf. These parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons: We may disclose your information to comply with legal obligations, respond to legal requests, or enforce our legal rights.
With Your Consent: We may share your information if you give us explicit consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

5. Your Choices and Rights

5.1 Access and Correction
You may access and update your personal information by contacting us directly. If you need to correct or update information, please let us know.

5.2 Opt-Out
You may opt-out of receiving promotional emails from us by following the instructions in those emails. Note that even if you opt-out of receiving promotional communications, we may still send you transactional or service-related emails.

5.3 Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our Site.

6. Children’s Privacy

Our Site and services are not directed to individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on our Site and updating the effective date. Your continued use of our Site after any changes indicates your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Fix-It Computer Repair
Phone: 614-228-6060
Email: [email protected]

Contact Us Form

Thank you for visiting Fix-it Computer Repair. We value your privacy and are committed to protecting your personal information.