About Us

Welcome to Fix-It Computer Repair! We are excited you want to learn more about us. Based in Columbus, Ohio, we are dedicated to providing top-notch computer repair and IT services with a commitment to excellence and customer satisfaction. Our mission is to be your trusted partner in managing and enhancing your technology needs, whether you’re an individual or a business.

Computer Repair Services - Laptop Repair

Our Guarantee

At Fix-It Computer Repair, our team stands by our work with confidence. We guarantee that if our techs can’t fix your computer, you won’t be charged a dime. Our commitment to quality is further underscored by our full one-year warranty on all parts and services. This means that when you choose us, you’re not only getting expert repairs but also peace of mind knowing that our techs stand behind our work.

In-Home Service

We understand that your time is valuable and that dropping off your computer can be inconvenient. That’s why our team offers convenient in-home services designed to fit around your busy schedule. We provide:

  • On-Site Repairs: Most service calls can be completed on-site, so you don’t have to worry about transporting your computer. Our A+ certified techs bring our expertise directly to your doorstep.
  • Evening Appointments: No need to rearrange your day. Our techs offer flexible evening appointments to ensure we can serve you at a time that works best for you.
  • Saturday Service: Our commitment to convenience extends to weekends, allowing you to get the help you need without disrupting your weekdays.

Mission

Fix-It Computer Repair’s mission is to provide knowledgeable and accurate information to help individuals and businesses make informed decisions about repairing, upgrading, and expanding their IT infrastructure. We are dedicated to delivering high-quality service with integrity and respect. Our goal is to ensure that every customer receives the support they need to keep their technology running smoothly.

Our Commitment

We are committed to:

  • Respecting Your Time: We value your time and strive to be punctual and efficient. We show up on time, do what we say we will do, and complete every job with dedication.
  • Quality Service: We bring diverse talents and experiences to every job, ensuring that each repair and service meets our high standards of quality.
  • Customer-Centric Approach: We focus on building strong relationships with our customers based on trust, integrity, and mutual respect. Your satisfaction is our top priority.

Our Values

Fix-It Computer Repair’s success is built on a foundation of shared values, including:

  • Quality Service and Relationships: We aim to deliver exceptional service while fostering positive relationships with our clients.
  • Mutual Trust and Integrity: Trust and honesty are at the core of our business. We build lasting relationships based on transparency and reliability.
  • Financial Strength: We operate with financial stability to ensure that we can continue to provide reliable and effective services to our customers.

Our Vision

Our vision is to become the first and best choice for computer and software products in the industry. We aim to lead the way in computer sales and service by continuously adapting to our customers’ needs and maintaining our commitment to high standards. Our path will be guided by our values, ensuring that we remain a trusted and innovative leader in the technology field.

Thank you for considering Fix-It Computer Repair. We hope you learned more about us. We look forward to serving you and helping you achieve your technology goals. For more information about our services or to schedule an appointment, please contact us today.

Contact Us

Our A+ Technicians are here to help. Contact Us today!

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